Celerity Telecom Vicidial Guide

Chapter 1. Vicidial/UNidial Quick Guide

Chapter 2. Creating a Campaign

Chapter 3. Adding a DID/Phone Number

Chapter 4. Advance DID Settings

Chapter 5. Creating an IVR Menu

Chapter 6. Advance IVR Settings

Chapter 7. Creating an Inbound Group

Chapter 8. Advance Inbound Group Settings

Chapter 9. Preparing to Load Leads into the Dialer

Chapter 10. UNidial Admin Tools

Chapter 11. Creating User Groups

Chapter 12. Google Webform Integration