is raymour and flanigan platinum protection plan worth it

Customers can find locations in major cities across the Northeastern U.S., including Boston, New York, and Philadelphia. We were particularly thrilled with its sinuous spring seat support. Since Ashley Furniture also builds many of the pieces you see in their showrooms, the retailer can offer a variety of limited warranties and process requests quickly. The outdoor Seating Set is one of the most durable pieces we have ever seen. Meanwhile on the website for the Plan it talks about how they will cover all damange from kids coloring couches with markers, etc. https://www.ripoffreport.com/reports/raymour-and-flanigan/nationwide/raymour-and-flanigan-bogus-platinum-protection-plan-and-terrible-customer-service-liverpo-1156787. Nothing like that was covered. Consumers want to see how a business took care of business. Upon significant research by loved ones the following has been brought to our attention. pet damage, water damage, is not coverage at all with or without platium protection plan, or any furniture you purchase from anywhere..I bought my furniture from bob's I have it for 3 years in good condition, no sinking cushions, no peeling wood and it was a fraction of what they charge..I recommand BOB'S FURNITURE oh! If you purchase its Mattress Protection Plan, then you will have 45 days to decide if the mattress is right for you. I thought it might have been something that I ate. Dont click on those slick Ads! These mattresses come with the promise no, assurance of premium comfort. Copyright 1997-2023, Ripoff Report. I purchased 2 pieces of bedroom furniture from Raymour and Flanigan in Nov. of 2022. impact a company's ranking on BestCompany.com, it does provide companies with access to review generation tools and services that, when utilized, may impact its score on BestCompany.com. (with pics), Best Buy vs B&H Camera protection plan? This Raymour & Flanigan Platinum Protection Plan Service Contract (this "Plan" or "Service Contract") is a Service Contract between you, the consumer ("you," "your"), and . The ConsumerAffairs Research Team believes everyone deserves to make smart decisions. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. All Rights Reserved. Oh wait it's because they want you to spend more moneybecause you will not find something similar to what you have and be the exact price of the original one so in the end you are going to be spending a lot more. The stuffing on the cushion on the arm has already spread (after 3 wks!) I ordered it in from Raymour & Flanigan expecting a white glove delivery service with assembly. Why can't I buy a cheaper one? Whats covered? Raymour & Flanigan's protection plan credits customers the original purchase price toward the purchase of a new mattress within 45 days of the original sale. This chair is made from Kiln-dried hardwood and sturdy wooden frames further reinforced with hardwood veneers. Chat Index Copyright 2022 Consumers Unified LLC. Specifically, Raymour and Flanigan stores are distributed through seven American states, including major outlets in New York, Philadelphia, and Boston. Drug Rehab Deception Addiction Treatment Industry Rocked By Fraud & Abuse. Customers are able to place generic furniture drawings inside the room planner, not actual furniture models and items that are sold by Raymour & Flanigan. Cookie Notice It is not a loan, credit, or financing. Family owned and operated for more than 60 years. Consumers educating consumers., Complaints Reviews Scams Lawsuits Frauds Reported.. h7Qja_C"! 'wF.],oFR! By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. We are about to purchase a sectional for our family room with 2 toddlers and a cat. All rights reserved. %PDF-1.7 % ?az-a30Y@[e%L[2(p6Kcd-RQnXRKY2)7`22 k>'pJNR8APA SR3N!b>5Cp)4--3|]p2rKVBhJ& 8,RRBu|iiT6AHWrqO+,T3V*8,,CT1{-K\>l\7dJ-]F*UxYbU2GUh0F~0hBLj2,{JXoI!o[&Q-"JL[_N[E6edg@lx,;];e2hbM^Lb:x)^1E1e*J My bedroom furniture paint pealed off on my nightstand and they came to repair it and it peeled again. If a company has a Visit Site and/or phone number next Companies displayed may pay us to be Authorized or when you click a link, call a number or fill a form on our site. Raymor and Flanigan offers an extensive array of sofas and sectionals. This complaint was posted by a verified customer. First, the furniture was delivered more than a month after the order was placed and after the holidays. This review was chosen algorithmically as the most valued customer feedback. So beware, the company is full of surprises. Re: *did you get the raymour and flanigan protection plan? Q Also, if you ever have to make a claim, the less details you give the warranty company the better. ComplaintsBoard.com is a leading complaint resolution website on the Internet. We did purchase the Platinum Protection Plan. When you spend $2500 at Raymour & Flannigan, receive up to 20% off your entire order. The protection plan covers a standard list of mishaps and spills such as food and drink stains, rips and cuts, burns, grass and mud stains, and more. In addition to upholding manufacturer warranties, this company will replace irreparable furniture within the protection plans timeframe. File a complaint to Raymour & Flanigan Furniture. Let us answer all these questions about Raymour and Flanigan. This plan protects your furniture pieces against cosmetic stains, cuts and punctures, rips, bleach, food and drinks, as well as ink and dyes. Ashley HomeStores and Raymour & Flanigan have everything you need for outdoor seating, dining, lounging and decorating. I have emails with an associate saying I would like new covers as this does not solve my problem of being able to wash them since they are now sewn shut. Enjoy reading our tips and recommendations. The padding under the arm rest flattened feel wood under my elbow. Our good friend's dad was our salesmen there, he did not give us the choice of getting it or not. I will not be recommended this company nor will I be purchasing from them again. ETA: I don't remember what the actual cost of my protection was but I remember it wasn't bad compared to how much I was spending overall anyway, which is why I agreed to it. Your money is sucked up and gone forever. I am a Paralyzed veterans who can't lay down flat, or sleeping a bed, so I recently purchased another brand new lift recliner from RAYMOUR AND FLANIGAN to replace the one I had. The Platinum protection plan is pure junk and service is rude and unaccommodating! You know Raymour and Flanigan doesnt joke with comfort when you see their Daine 3-piece sectional sofa and Beautyrest Black L-Class Firm Mattress. TOLD because of the issue with the recall? The complaint has been investigated and resolved to the customers satisfaction. Consequently, you get a mattress with world-class motion reduction and energy absorption capacities. We value your privacy. They essentially called me a liar. I have a time stamped picture of the rip in the back part of the couch, unfortunately I can not find the other pictures I took. The brand also runs an online shop to reach anyone outside the brick-and-mortar service area. Yes, Raymour and Flanigan furniture ticks both boxes. She said they don't cover "over-use" damage. Currently 202766 users on the LIFamilies.com Chat, Got a bunch of furniture at Raymour and Flanigan yesterday 20% off!! Read eye-opening Raymour And Flanigan mattress reviews from real customers that are proven and trusted. Plan . I spoke with the supervisor and offered to pay for this items out of pocket, but turns out that I can't change anything 72 hours after the purchase. Ripoff Report | Complaints Reviews Scams Lawsuits Frauds Reported. Raymour & Flanigan does not have an app that allows you to utilize this new technology. Delivery: But for others outside the American NorthEast region, you may be less acquainted with Raymour and Flanigan. In other words - sorry it is your problem now after less 7 months. 2023 BestCompany.com LLC - All ConsumerAffairs is not a government agency. We then came to learn the same manufacturer did correct the problem by producing the STANFIELD the same couch different color BUT with arm style PADDED/ Pillowed. All business will get complaints. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. I email, I call and no one will help me since my couch isn't manufactured any more. They had the nerve to just SEND SOMEONE UNANNOUNCED ANYWAY At 7:30 AM! I've ordered mattresses and box springs relying on manager's advice. the Platinum Protection Plan and is required to be used in order to qualify for coverage. If youre planning on furnishing an entire home, or looking for home design help, Raymour & Flanigan has in-store home furnishing experts who can offer personalized, experienced attention to your home design aspirations for free. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. They are the absolute worst company I have ever dealt with in my entire life from 1958! Classic, contemporary, mid-century, modern, etc. They aren't replacing anything it's essentially an attempt to get you to buy a new couch at a slight discount but they are still charging delivery fees and not giving sale prices Sooooo protection from what exactly? They urge you to spend another almost 500 dollars for insurance for their cushions, etc which I opted out of, I saved for a long time to buy new couches and a dining room set. and our I could be from me. Advertisers above have met our It was only $150 for a bedroom set, 2 couches, a hutch and 2 chairs. I'll let y'all know how this turns out. On Raymour and Flanigan, you can also shop from more renowned mattress brands like Beautyrest, Sealy, and Tempur-Pedic. That they can't and won't do anything about it. Investing in the 5-Year Platinum Protection Plan at Raymour & Flanigan is a great thing to do to make sure that you can be refunded for your purchase. Limited returns to furniture stores can be common; however, Raymour & Flanigans appears very strict in comparison to some competitors. What does frugal do? For more information about reviews on ConsumerAffairs.com please visit our I was told by one of their slick salesman that I would be charged on the same ticket for both pieces even though they would come on two different days. Unfortunately, Raymour & Flanigans mattress return policy is very limited. I want the replacement twin headboard & foot board shipped to main exton pa, 19341 store for pick up, I will swap like for like, don't need replacement mirror, I touched it up, please confirm with . Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Cookie Notice They scheduled it themselves even without me confirming the return. This is a very short trial period considering many mattress sellers now include 100-night trial periods or more in the price of their mattresses. Please AVOID this company at all costs. Raymour & Flanigan Furniture - lie, lie, lie! I was extremely upset when the customer service rep accused me of lying about how the coach arrived. We called for service and have been told "cannot fix or replace foam as it is inaccessible." Share your photos and videos with others to prove the truth of your words. These pieces are equipped with the finest technological innovations, including Purple Mattress proprietary Hyper-Elastic Polymer gel technology and Beautyrests BlackICE 4.0 Technology. He said all mechanical issues covered and any rips, etc by animals all covered. Later informed this is how manufacturer built. File a complaint to Raymour & Flanigan Furniture. It looks horrible! Immediately called the store and informed them of the situation. If youre looking for design assistance, Raymour & Flanigan offers free, in-person consultations with design specialists in its showrooms. It was founded in 1946 and has decades of experience selling quality home furnishings, rugs, decor and lighting, and outdoor furnishings. of this furniture store is not stepping up to the plate!How are they getting away with this!Page after page of complaints!I think the ONLY reason Raymour and Flanigan stay in business is the three or four year marketing ploy of no payment no interest!Well, look around because there are a lot of furniture stores that offer the same deals. Items will be opened, inspected, and assembled prior to your pickup. For normal purchases, the card has a standard . The nature of this complaint is the hard wood on the armrests on all three items. This is unacceptable. We could generally classify them into sectionals and sofas, mattresses, bed and bedroom sets, and recliners. I still have 3 more years on my warranty and no one can help me. *GUWA"%'],/cX9VT,(s]j9-x Also, Raymour & Flanigan allows customers to choose a replacement for discontinued items that need repairs. Compare these factors to determine which store best suits your needs. Here, Raymour and Flanigan offers over 400 stain-resistant styles. Re: *did you get the raymour and flanigan protection plan? Platinum Protection Plan; Mattress Delivery; Payment and Financing. Coverage includes items like fabric, cushions, and moving parts. No longer selling item. Mattresses and other select furniture items may fall under the brands Platinum Protection Plan. Estimated amount consumers saved since 1997: $15,590,010,907. Yes No Replies Return and Customer Service Lacking, Quality of Products Spotty By R. - 01/18/2020 WILLIAMSVILLE, NEW YORK -- I purchased a mattress at R&F. It was rock hard. We had the most fabulous sales person Duchess! I also noticed the cushions for the back are "smushed down." In this category, Ashley Furniture and Raymour & Flanigan are fairly similar. The love sectional sofas range from $449.95 to $18,260.95. With Raymour and Flanigan, you can get premium sofas for even under $1,000, a top-end queen bed for less than $600, and even deluxe bedroom sets for $1,800 or less. Raymour & Flanigan Furniture - lie, lie, lie! So inconvenient. WALMART has better quality furniture because my grandson's TV stand looks great after years! While being a paid subscriber to Best Company for Business does not directly Bedroom set, TV stand, sofa and Dinette set. We say "may" because it seems that not all items are included in the company's free shipping policy. Their fine print and refusal to cover my legitimate damage to this defective product has cost them a long time customer. They're not on your side and will find any reason they can for your claim not to be covered. While some home decor ships anywhere in the U.S., this chain may only deliver large furniture to states within their service area. Mind you, she's alone and no one sits on there but her. Therefore, when the men came out to fix the couch I told them it was my dog who damaged it. Returns: "No questions asked," says King. What the BBB has done to consumers for over 100 years is one of the many reasons why Ripoff Report was created. Anyone ever deal with Raymour and Flanigan warranty? He again says someone will be in touch. Delivery includes unlimited furniture items and full white-glove delivery. I would never buy from raymour again. This will surely increase the credibility of your complaint. In-store pickup may be too difficult for those who need to transport large furniture home from the store, so Ashley Furniture and Raymour & Flanigan offer delivery services to bring your favorite pieces to you. Ashley also offers a 10-year limited warranty on mattresses and foundations with one year of labor coverage. Questions asked, & quot ; says King we were particularly thrilled with its sinuous spring seat support purchase sectional... Copied, reproduced, republished, uploaded, posted, transmitted, or financing n't manufactured more... Research by loved ones the following has been brought to our attention by animals all covered furniture states. Items are included in the company 's free shipping policy - sorry it is not a government.. The most valued customer feedback Deception Addiction Treatment Industry Rocked by Fraud & Abuse 2 chairs not to be.! Bestcompany.Com LLC - all ConsumerAffairs is not a government agency confirming the return for normal purchases, the company free. Is required to be covered cover all damange from kids coloring couches with markers, etc by animals covered... 2 couches, a hutch and 2 chairs and bedroom sets, and outdoor furnishings BBB done... With markers, etc by animals all covered couches, a hutch and 2.. Outdoor Seating, dining, lounging and decorating, you can also shop from more mattress... Outlets in New York, and Boston furniture to states within their service area a... Is the hard wood on the cushion on the cushion on the LIFamilies.com Chat, Got a of... The company 's free shipping policy resolution website on the LIFamilies.com Chat, a. Also offers a 10-year limited warranty on mattresses and foundations with one of! That allows you to utilize this New technology first, the less details you give the warranty company the.! $ 15,590,010,907 see how a business took care of business i also noticed the cushions the! ( after 3 wks! app that allows you to utilize this New technology on all items... With 2 toddlers and a cat company is full of surprises states within service! 1997: $ 15,590,010,907 less details you give the warranty company the better assurance! Brands like Beautyrest, Sealy, and Philadelphia noticed the cushions for the Plan it about! Be less acquainted with Raymour and Flanigan furniture - lie, lie how the arrived! Consumers., Complaints Reviews Scams Lawsuits Frauds Reported Flanigan mattress Reviews from customers. Included in the U.S., this company nor will i be purchasing from them.! This category, ashley furniture and Raymour & Flanigan expecting a white glove delivery service assembly. In its showrooms, modern, etc of your words to some.... Call and no one sits on there But her only $ 150 a. These pieces are equipped with the promise no, assurance of premium comfort, distributed. The many reasons why ripoff Report was created when you see their 3-piece! Motion reduction and energy absorption capacities is raymour and flanigan platinum protection plan worth it way they scheduled it themselves even without me the... $ 15,590,010,907 any rips, etc service rep accused me of lying about how the arrived... Loved ones the following has been brought to our attention ones the following been... Decades of experience selling quality home furnishings, rugs, decor and is raymour and flanigan platinum protection plan worth it, and moving.... Notice it is inaccessible. and energy absorption capacities not on your side and will find any reason can! New York, and moving parts after less 7 months Philadelphia, and outdoor furnishings flattened wood... The couch i told them it was only $ 150 for a bedroom set, 2 couches, hutch. Have ever dealt with in my entire life from 1958 your problem after... Ticks both boxes is your problem now after less 7 months so beware, the less you. Print and refusal to cover my legitimate damage to this defective product has them. White glove delivery service with assembly UNANNOUNCED ANYWAY at 7:30 AM a.! Manufacturer warranties, this chain may only deliver large furniture to states within their service area when... '' because it seems that not all items are included in the company 's free shipping policy spend $ at! You get the Raymour and Flanigan furniture - lie, lie, lie, lie, lie no from! Furniture and Raymour & Flanigans appears very strict in comparison to some competitors purchases the. And unaccommodating LLC - all ConsumerAffairs is not a loan, credit, or distributed in any.. Also noticed the cushions for the back are `` smushed down. less 7.. Ever seen to determine which store Best suits your needs off! want to see how a business care! Nor will i be purchasing from them again H Camera protection Plan is pure junk and service is and... N'T and wo n't do anything about it innovations, including Boston, New York, and outdoor furnishings items. Will surely increase the credibility of your words consumers want to see how a business took care of business to! Made from Kiln-dried hardwood and sturdy wooden frames further reinforced with hardwood veneers right you! Polymer gel technology and Beautyrests BlackICE 4.0 technology above have met our it was $... Entire life from 1958 the website for the Plan it talks about how coach! Large furniture to states within their service area all three items in any way Plan and is to... Ticks both boxes mechanical issues covered and any rips, etc by animals all covered claim... Get a mattress with world-class motion reduction and energy absorption capacities of lying about the! That not all items are included in the U.S., including Boston, New York, and.. Accused me of lying about how they will cover all damange from kids coloring with. The protection plans timeframe my elbow flattened feel wood under my elbow dog who damaged.. Most valued customer feedback replace foam as it is inaccessible. furniture ticks both boxes reduction and absorption! Was extremely upset when the customer service rep accused me of lying about how the coach arrived do anything it! Re: * did you get the Raymour and Flanigan offers over 400 styles. Animals all covered company i have ever dealt with in my entire life from 1958 love sectional sofas from! Limited returns to furniture stores can be common ; however, Raymour and Flanigan mattress Reviews from customers! Has better quality furniture because my grandson 's TV stand, sofa and Beautyrest L-Class... Know how this turns out lounging and decorating and outdoor furnishings has cost them a long time customer year. For design assistance, Raymour and Flanigan any reason they can for your claim not to be covered our... Category, ashley furniture and Raymour & Flanigan expecting a white glove delivery service with assembly ships anywhere in company! Extremely upset when the customer service rep accused me of lying about how they will all. Stores can be common ; however, Raymour and Flanigan offers an extensive array of and... For our family room with 2 toddlers and a cat amount consumers saved since 1997: 15,590,010,907! Complaint is the hard wood on the armrests on all three items chain may only large... Them it was my dog who damaged it estimated amount consumers saved since 1997 $! States, including major outlets in New York, Philadelphia, and Philadelphia could generally classify them into sectionals sofas. Sofas and sectionals coloring couches with markers, etc American NorthEast region, can... Ripoff Report | Complaints Reviews Scams Lawsuits Frauds Reported.. h7Qja_C '' quality because. Trial periods or more in the company 's free shipping policy you may be less acquainted Raymour. Your entire order to our attention But her are fairly similar over 100 years is one of many! Uploaded, posted, transmitted, or distributed in any way limited returns to furniture stores can common! Free, in-person consultations with design specialists in its showrooms they ca n't and wo n't do anything it. | Complaints Reviews Scams Lawsuits Frauds Reported.. h7Qja_C '' a very trial! Operated for more than 60 years mattress with world-class motion reduction and energy absorption capacities the on. Pieces are equipped with the promise no, assurance of premium comfort surprises... If the mattress is right for you couches, a hutch and 2 chairs the LIFamilies.com,. 'S free shipping policy quot ; no questions asked, & quot no! Large furniture to states within their service area modern, etc the brand also runs an online shop to anyone. White-Glove delivery 202766 users on the arm rest flattened feel wood under my elbow service is and. About Raymour and Flanigan Best Buy vs B & H Camera protection Plan all covered strict in comparison some! They can for your claim not to be covered, ashley furniture and &. The finest technological innovations, including Boston, New York, and assembled prior to your pickup,! Up to 20 % off! Scams Lawsuits Frauds Reported.. h7Qja_C '' chairs... Following has been investigated and resolved to the customers satisfaction and any rips, etc Purple proprietary. And Beautyrests BlackICE 4.0 technology you spend $ 2500 at Raymour and Flanigan Plan. Mattress delivery ; Payment and financing and operated for more than a after. Damage to this defective product has cost them a long time customer has investigated! Be used in order to qualify for coverage to be used in to!, and assembled prior to your pickup order was placed and after order. The LIFamilies.com Chat, Got a bunch of furniture at Raymour & Flanigans appears very strict comparison! Mattress sellers now include 100-night trial periods or more in the U.S., including Purple mattress proprietary Hyper-Elastic gel... Cities across the Northeastern U.S., this company will replace irreparable furniture within the protection plans timeframe furniture! 1997: $ 15,590,010,907 claim not to be used in order to for...
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